Effective Date: 05/24/25

Last Updated: 05/24/25

1. Introduction

Welcome to Greater Portland Electric  ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.GreaterPortlandElectric.com  (the “Site”). Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Site.

2. Information We Collect

We may collect personal information from you in various ways, including when you visit our site, register on the site, place an order, subscribe to our newsletter, fill out a form, or interact with other activities, services, features, or resources we make available on our Site. The types of data we may collect include:

• Personal Identification Information: Name, email address, phone number, mailing address, payment information.

• Non-Personal Identification Information: Browser type, IP address, the pages you visit, the time and date of your visit, and other usage data.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We may use the information we collect from you for various purposes, including:

• To provide and maintain our Site

• To process your transactions

• To improve customer service

• To customize user experience

• To send periodic emails with updates, promotions, or other information

• To respond to your inquiries and support needs

• To analyze usage patterns for site improvement

4. Legal Basis for Processing Personal Data

We rely on the following legal bases for processing your personal data under the General Data Protection Regulation (GDPR):

• Consent: You have given your consent for us to process your personal data for specific purposes.

• Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

• Legitimate Interests: Processing is necessary for our legitimate interests or the interests of a third party.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal identification information to outside parties, except in the following situations:

• Third-Party Service Providers: We may share information with third-party service providers to help us operate our business and the Site or service you request, so long as those parties agree to keep this information confidential.

• Legal Compliance: We may disclose your information to comply with legal obligations, respond to subpoenas, or protect our rights, safety, or property, or that of others.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. User Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. [Your Company Name] aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. These rights include:

• The right to access

• The right to rectification

• The right to erasure

• The right to restrict processing

• The right to data portability

• The right to withdraw consent

To exercise these rights, please contact us at [Your Contact Information].

9. Cookies

Our Site uses cookies to enhance user experience. Users can choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

10. International Data Transfers

If you are accessing our Site from outside the United States of America, your information may be transferred to, stored, and processed in the USA where our servers are located. By using our services, you agree to the transfer of information.

11. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and revising the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@greaterportlandelectric.com

• Address: 5 Stacy St. Saco Me. 04072

• Phone: (207) 360-9710