Frequently Asked Questions
Greater Portland Electric
Safety
At Greater Portland Electric, we take the trust being placed in us to ensure everything we see and touch is left in a condition that we would see fit to have our families live in. Specialization is often the key to excellence in craftmanship and our focus on specific area of our field has honed our technicians skills and experience to offer efficient and capable technicians in the service call & small job segment of electrical contracting
Service Availability
Your home is your sanctuary and your business is often vital to keep your sanctuary yours. Regardless of where it happens emergencies and honey do lists alike should be prioritized and completed around your schedule not who you pay to do it. We make everty effort possible to accommodate your schedule and minimize inconvenience to your home or business because that's how it should be
Estimation Process
We charge an hourly rate, that is all inclusive, which we inform you of prior to dispatch. Service work comes with variables which we explain and give an accurate cost of what each scenario would potentially cost
For planned jobs, we use a "not to exceed" pricing structure, giving you a maximum budget estimate or worst case scenario adjusting in your favor if applicable
Quality Assurance
We stand behind the quality of our electrical work and the materials used. By adhering to industry standards and best practices, we guarantee your electrical work and the materials used are free from defect for 5 years from the original installation date. No cost to you outside of a phone call to let us know
Licensed and Insured Professionals
Rest assured, our team is fully licensed and insured, providing you with the confidence that your smart home projects are handled by qualified professionals with the necessary coverage. Our insurance safeguards both our team and your property throughout the installation process.
Customer Satisfaction Commitment
Customer satisfaction drives our business. We are committed to exceeding your expectations by delivering exceptional service, promptly addressing any concerns, and ensuring that you are completely satisfied with the smart home solutions and automation systems we install.